Shipping & Returns
You hereby represent and warrant that:
1. You are age eighteen (18) or older.
2. You have read this Agreement and thoroughly understand the terms contained.
3. You further represent that our website has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website or purchased product(s).
Terms and Conditions
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.
Please email [email protected] if there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product, please see below what is considered an acceptable return and our Returns Process.
Please carefully read the following terms and conditions as when you purchase any of the products from our web site, you agree and are bound to the following terms and conditions.
This Agreement is between LMT HEALTH & WELLNESS SOLUTIONS, a State of Florida Company, its subsidiaries and/or affiliates (the 'Corporation' or 'Company'), our website(s) and you ("you" or "Customer"). This Section sets forth the terms and conditions which apply to your direct use and reliance upon of our company’s websites (as defined below) and any other subscription product or service offered for sale by our website and/or its affiliates.
The right to use any product or service offered by our website is personal to you and is not transferable to any other person or entity. We reserve the right to make changes to the website, policies, and these terms at any time without notice.
Disclaimer of Warranty; Limitation of Liability
The corporation and /or this website neither endorses nor is responsible for the accuracy or reliability of any concept, opinion, advice or statement on the website. Under no circumstances are we liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.
You agree to defend, indemnify and hold harmless our website, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website, including claims by other users, access, products or memberships.
Shipping & Returns
What shipping methods do you offer?
CBD Source ships all orders through UPS or USPS, to any state in the United States where CBD and hemp are legal. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.
Can LMT HEALTH & WELLNESS SOLUTIONS ship to all 50 states?
CBD Source can ship to states where CBD and hemp are legal. For a full list of these states please visit: https://worldpopulationreview.com/state-rankings/cbd-legal-states
Can LMT HEALTH & WELLNESS SOLUTIONS ship outside of the United States?
We cannot currently ship CBD or Hemp products outside of the United States but will soon be able to extend shipping outside the U.S.
Can I change my shipping address?
Please contact our customer service via email at: [email protected] or 813-773-6335 to confirm if your order is still processing or if it has been shipped. If it has not been shipped yet we may be able to edit the shipping address.
Reversals and Chargebacks
We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.
How can I track my order?
Your order confirmation email will provide you with details on how your order will be shipped. You will receive another email with a tracking number, which can be used on the carrier's site to track your package.
What if I don’t receive my order?
If you have not received your order, you can reach our customer service via email: [email protected] or 813-773-6335 to start a claim.
LMT HEALTH & WELLNESS SOLUTIONS offers a 14-day money-back guarantee. If your package arrives damaged or your order is incorrect, please reach out to our customer service, and we’ll make it right. If a product or order needs to be returned, we’ll send you the return label.
How much time will I have to make a return claim?
You will have 14 days from your purchase date to make a return. Claims must be filed with our customer service department within 14 days of purchase.
How do I return my LMT HEALTH & WELLNESS SOLUTIONS order?
Simply contact our customer service to start a return claim. Returns can be mailed or sent from any UPS or USPS shipping location or whatever source the order was shipped.
Where can I take my LMT HEALTH & WELLNESS SOLUTIONS order to be returned?
If you’ve received a return label from us, you can take your order to your nearest UPS or USPS shipping location. If you purchased a CBD Source product from one of our retail locations, please follow the store’s return policy.
How long does it take to receive a refund?
It may take up to 7 to 14 business days – depending on your bank – for you to receive your refund once it has been processed.
How is my refund issued back?
Your refund is sent through your original form of payment once proof of how original payment was made. All refunds will only be processed if the product was originally purchased from the LMT HEALTH & WELLNESS SOLUTIONS Store or Website.
Can I speak directly to someone LMT HEALTH & WELLNESS SOLUTIONS about returns and refunds?
You can email or call our customer service team directly someone will respond back within 48 hrs (Business days) 813-773-6335 for questions or concerns about returns and refunds, or you can email us at [email protected]
- Packages marked "Return to Sender" will NOT be processed or refunded. Returned packages will only be refunded with an RMA number that was provided by our Customer Service department.
- Refunds will only be issued to the same credit card to which they were charged.
- Customer is responsible for return shipping charges.
- After the facility receives your return, it generally takes 5-7 business days to process your return. Please keep in mind that your bank typically posts credits in the billing cycle in which it was received. Therefore, the number of days it takes for the credit to post to your account may vary, depending on your banking institution's billing and credit schedule.
- Our customer service representatives may offer you a discounted price or partial refund if you call to cancel your order after its already in processing but not yet shipped. You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us using an RMA number as described above. If you accept the discount or partial refund, you agree to waive your right to return this order.
Additional Taxes and Duties
Depending on your location, you may be required to pay applicable taxes and duties in relation to your state, province or country.
All products sold on the website are produced and manufactured with materials that are of the highest quality for optimum potency, and which do not violate the US Controlled Substances Act. Ingredients used in the Company's products are all-natural.
Herbal Safety Guidelines
Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition, check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines, they include extracts, products and/or all herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician, and no responsibility is assumed by LMT HEALTH & WELLNESS SOLUTIONS, for any issues which may arise currently and in perpetuity.
Should I check with my doctor or healthcare provider before using a supplement? This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.
This Agreement sets forth the entire agreement between the parties. By using or continuing to view and/or use this site or the Company's Products, You acknowledge and agree that You have reviewed this Agreement in its entirety and every part thereof, that you are of competent mind and fully understand the Agreement. You henceforth fully acknowledge and agree that You have had the opportunity to review the Terms of this Agreement and/or have had the proper opportunity to otherwise consult with Your independent counsel as to the Agreement.